Where/how can I submit materials?
What types of files are supported?
Do you have any recommendations for format or pre-submission preparation?
Can I visit your location in-person?
Absolutely! You can visit us at our design and printing studio near downtown Waxhaw at 3901-C S Providence Rd, Waxhaw, NC 28173. We are open Monday – Friday 9:00am to 5:00pm. If you have any questions, you may call us anytime at 704-843-0500.
How can I get in touch with someone at Elite?
What is the minimum/maximum possible order?
We are able to accommodate orders of any size on most any product. Promotional items such as t-shirts, mugs, pens, mousepads, etc. often have minimum order requirements. We regularly fulfill orders for large commercial clients as well as individual requests. If you have specific needs, please don’t hesitate to contact us.
How large can you print/laminate/cut?
36in x 36in/3ft x 3ft
Can I have my materials delivered?
Can I have my materials delivered or shipped to my location?
Yes, we deliver for free within a 10-mile radius, and will gladly ship orders via UPS at a specially discounted rate for our customers. Please contact us if you have questions or to inquire about a specific shipping rate.
Can you print onto products like t-shirts, mugs, pens, mousepads, etc.?
Can you provide tradeshow fixtures and/or banners?
How long will my order take to complete?
Most orders are same-day or next-day turn around, in cases where these times differ we will advise you on production times.
What payment methods do you accept?
We accept cash, check, Visa, Mastercard, Discover, and American Express.
Can you fold, cut, staple, coat, or emboss?
We can cut, fold and staple in house and we can have embossing, foil stamping, raised UV and other special services done by one of trusted vendors.
Do you handle fulfillment for direct mail campaigns?
Can you help design my materials for/with me?
Can you provide materials samples?
Have a different question?We're excited to hear from you!
You can reach us by using this form, or by emailing, calling, or visiting us at the address below.